FAQs
Program-Specific FAQs
Mentorship Program
Q: How are mentors selected and trained?
-
Answer should detail the screening process (e.g., background checks) and training to build trust.
Q: What is the time commitment for a mentee?
-
Answer should provide a clear expectation for participation.
Q: How do I apply to be a mentor or enroll my child?
-
Answer should link to the Volunteer page for mentors and the How to Register page for mentees.
Basketball Training / Hoop Sessions
Q: What equipment does my child need to bring?
-
Answer should list required items like athletic wear, shoes, water bottle, and clarify if basketballs are provided.
Q: Are there different sessions for different skill levels?
-
Answer should explain how the program caters to both beginners and more experienced players.
Q: What is the coach-to-player ratio in your sessions?
-
Answer should provide an idea of the level of individual attention players receive.
Leadership Development Program
Q: What kind of community projects are involved?
-
Answer should give examples of past or potential capstone projects.
Q: How does this program help with college applications or career readiness?
-
Answer should highlight the tangible benefits, such as practical experience, skill development, and resume-building.
Gang Violence Intervention Program
Q: Is this program confidential?
-
Answer should strongly affirm the confidentiality and trust-based nature of the program.
Q: What if I'm worried about a friend or family member?
-
Answer should guide users on how to make a referral or get advice discreetly.
Q: What kind of support is available for families?
-
Answer should detail any resources or support services offered to the families of participants.
Impact & Organization
Q: How do you measure the success of your programs?
-
Answer should explain the approach, mentioning tracking metrics like participation numbers, academic progress, and collecting qualitative data through testimonials and stories. Link to the full Impact Report.
Q: Which specific communities do you serve?
-
Answer should mention the origins in Marina Vista/Alder Grove and the expansion to 16+ schools and 7+ neighborhoods across the Sacramento City Unified School District.
Getting Involved FAQs
Donations
Q: Is my online donation secure?
-
Answer should affirm the security of the payment platform used.
Q: Will I receive a tax receipt for my donation?
-
Answer should explain the process and mention the organization's non-profit status.
Q: Can I designate my gift to a specific program?
-
Answer should clarify if this is possible and how to do it.
Volunteering
Q: What is the minimum age to volunteer?
-
Answer should provide a clear age requirement.
Q: Do I need prior experience for all volunteer roles?
-
Answer should specify which roles might require experience (e.g., coaching) and which are open to all passionate individuals.
Q: What kind of training is provided for volunteers?
-
Answer should describe the orientation, safety training, and role-specific training volunteers receive.
Q: Can groups volunteer together?
-
Answer should explain opportunities for corporate or community groups to volunteer, likely at events.
Partnerships
Q: What kind of support are you currently seeking from partners?
-
Answer should outline current needs, whether financial, in-kind, or collaborative.
Q: How are partnerships typically structured?
-
Answer should provide examples of different partnership models (e.g., event sponsorship, program hosting).
Q: What are the next steps to discuss a potential partnership?
-
Answer should direct potential partners to the correct contact person or inquiry form.